Here is how you can
whitelist email addresses and domains to ensure that you receive
all of your future communication.
AOL
For AOL version 7.0: In the
section for "exclusion and inclusion parameters", include this
domain:
abcompany.com
For AOL version 8.0: Select
"Allow e-mail from all AOL members, e-mail addresses and domains".
1. Click "Next" until the Save button shows up at the bottom.
2. Click "Save."
AOL Mail
If you're using AOL, you
can ensure that e-mail messages are delivered to your Inbox by
setting your Mail Controls. Here's how:
1. Go to "Mail Controls"
2. Select the screen name we're sending your e-mail to.
3. Click "Customize Mail Controls For This Screen Name".
Earthlink
If you're using Earthlink,
you can make sure messages are delivered to your Inbox by adding
our sending address to your Address Book. Here's how:
* Open your latest abcompany.com e-mail.
* Copy the address in the "From" line.
* Click on Address Book (it's over on the left, below your Folders).
* When your Address Book opens, click the Add button.
* On the Add Contact screen, find the Internet Information box.
* Enter the address you copied from the "From" line into the top
Email box.
* Click Save.
Eudora
This email client has a
built in automatic junk filtering feature called SpamWatch. If you
have it set up, you must train it to direct emails coming from
abcompany.com to wanted emails folders.
So wanted email that ends up the in the Junk mailbox can be deemed
"Not Junk" through the Messages menu and SpamWatch will learn that
this is "wanted mail".
For convenient access, you can also add the “Not Junk” icon to its
toolbar.
Netscape Mail
Gmail
If you’re using Gmail, you
will need to add our From address, b@abcompany.com to your Gmail
Contacts List:
1. Click Contacts along the left side of any Gmail page.
2. Click Add Contact.
3. Copy and paste our From address, b@abcompany.com into the primary
email address dialog box.
4. Click Save.
5. Click Spam along the left side of any Gmail page.
6. Check mark the box next to our email.
7. Click Not Spam button along the top.
Hotmail
If you are using Hotmail,
you can ensure that our e-mail messages are delivered to your Inbox
by adding our "From" address to your "Safe List". Here's how:
1. Click the "Options" tab.
2. Under "Mail Handling" select "Safe List"
3. In the space provided, enter the address in the "From" line of
this e-mail
4. Click "Add".
5. When you see the address you entered in the Safe List box, click
"OK."
Mozilla Thunderbird
If you use Thunderbird, you
will need to add our From address to your Thunderbird Address Book
and configure your Junk Mail Controls to white list your address
book.
Add our From address into your Personal Address Book:
1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window
that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, copy and paste our "From" address,
b@abcompany.com into the Email dialog box.
5. Click OK.
You can also right-click any email address you see in Thunderbird
and select "Add to Address Book."
Now white list your Personal Address Book:
1. From the main drop down menu, select "Tools -> Junk Mail
Controls..."
2. This will launch the Junk Mail Controls window that has two tabs:
Settings and Adaptive Filter
3. Under the Settings tab, update the "White Lists" module by
selecting Personal Address Book from the pull down menu and then
check mark the box next to "Do not mark messages as junk mail".
4. Click OK.
Netscape Mail Web-Based
Email has no filters and spam protection. Therefore, you can
enjoy our email massages without doing anything further, because
they will not be mistakenly filtered.
Outlook 2003
If your email client is
Outlook, you will need to add our From address to your Safe Senders
list:
1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, copy and paste in our From address, b@abcompany.com.
Click OK.
Yahoo Mail
To ensure our e-mails are
delivered to your Yahoo inbox (not the Bulk Mail or Junk Mail
folder), you can instruct Yahoo to filter it to your Inbox. Here's
how:
1. Open your Yahoo mailbox
2. Click "Mail Options"
3. Click "Filters"
4. Next, click "Add Filter"
5. In the top row, labeled "From Header:", make sure "contains" is
selected in the drop-down menu.
6 Click in the text box next to that drop-down menu, and enter the
address in the "From" line of this e-mail message. (Please select
the e-mail address from the list provided)
7. At the bottom, where it says "Move the message to:" select
"Inbox" from the drop-down menu.
8. Click the "Add Filter" button again.
